PHOENIX REFRIGERATION & CATERING LIMITED
Companies House no. 07499844 · Incorporated 20 January 2011
Data confirmed August 2026
Phoenix Refrigeration & Catering runs commercial refrigeration callouts across the North East and North Yorkshire, from a base near Richmond. When a fridge or a chiller fails, a kitchen’s stock is on a clock. So the firm leads on a rapid response, a 24/7 emergency line for the breakdowns that will not keep office hours.
The work is squarely commercial. One café describes a same-day fix of a refrigerated deli counter. Another customer had an engineer arrive fast and get them up and running straight away. Repair, servicing, maintenance and installation of commercial fridges and freezers make up the everyday remit, with the emergency callout as the headline.
A note for buyers weighing the reviews. The record is genuinely mixed: the praise is for speed and knowledgeable engineers, but two reviewers report calls that were not returned. It is worth reading the reviews in full before relying on the firm for a first-time job.
Phoenix Refrigeration & Catering is a commercial refrigeration engineer covering the North East and North Yorkshire, working across emergency callout, servicing and installation for cafés, kitchens and food businesses.
Equipment types
- Refrigeration
Coverage
Serving Richmond and the surrounding area. Contact to confirm coverage.
14-15 Harelands Courtyard Offices, Moor Road Melsonby, Richmond, DL10 5NY
Registered office shown. The service area may differ from this location. Contact the firm to confirm where they cover.
Reviews
4.1 / 5 from 15 Google reviews.
Graeme Clark5 / 5
Called out today, received rapid response and the engineer was extremely knowledgeable efficient and friendly. Couldn't thank him enough got us up and running straight away. Highly recommend
TEE jayy1 / 5
After 2 phone calls and no one calling back although we spoke each time they said we will call back.No one did. Clearly don’t need the business.
Markos Alexander-Payne5 / 5
Amazing service! A personal recommendation to Leaf Café for their service and they didn't disappoint with an amazing 'same day' fix of a refrigerated deli counter. Great job!
Alberto Fattacciu5 / 5
Jhon and Bryan are really knowledge , very good experience, really recommend!
Bobby A1 / 5
After two phone calls to remind them and assurance of visit, no one turned up.
Reviews are shown verbatim from Google via the Places API. We never write or edit reviews.